FAQ

WHERE ARE THE PRODUCTS SHIPPED FROM?   貨品是從哪裏寄出?


All of our products are shipped from Hong Kong
所有貨品都是從香港寄出。




WHAT COUNTRY DO YOU SHIP TO?   訂單可發送到哪些目的地?


Our website only accept orders within Hong Kong. For oversea orders please contact us by info@thecabinet.com.

網站暫時只接受本地訂單。如果訂單希望發送至香港以外地區,請直接電郵至info@thecabinet.hk




HOW WILL MY ORDER BE SHIPPED?   我的訂單如何發貨?


Your order will be shipped by local courier. Alternatively, you can also pick up from our office.

Self-Picking Location and Time
9F, 9/F, High Win Factory Building 47 Hoi Yuen Road, Kwun Tong, Hong Kong
Monday- Friday
15:00pm - 19:30pm

本地訂單會以本地快遞送出,您亦歡迎到我們公司自取貨品。

自取地點及時間:
九龍觀塘開源道47號凱源工業大廈9樓F室
星期一至五
15:00pm - 19:30pm




WHAT ARE THE SHIPPING FEES AND TIME? 運輸時間及收費?


Shipping Fees:
HK$50 (per order)

Delivery Time:
Your order will be shipped out within 3-7 working days

*Shipping fees are non-refundable
**Shipping fees cover the cost of administration

運費:
每張訂單運費為港幣$50,

送貨時間安排:
貨品會在3-7工作天內寄出。

*運費不得退回
**運費包含處理訂單的行政費用




HOW DO I RETURN A PRODUCT?   如何辦理退貨手續?


Return Policy:
You are requested to examine the products immediately for any damages of their appearance and whether all items are included upon delivery.

*All products are non-returnable.
**Return for refund is not accepted.

您於收取貨品時(包括送貨或自取)必須立即檢查所訂購之貨品是否存有損毀及齊全。

*貨品不得退換。
**貨物出門,恕不接受退款。




HOW DO I EDIT OR CANCEL MY ORDER?   如何編輯或取消您的訂單?


To edit your order, please send your inquiry to info@thecabinet.hk as soon as possible and mark sure you have included the order number. No changes can be made once the order has been dispatched

若要編輯您的訂單,煩請盡快與我們聯繫,連同訂單編號及希望更改的項目電郵至:info@thecabinet.hk。若您的訂單已經發貨,我們將無法進行任何更改。




HOW TO PURCHASE?  如何網上購買?


Customers can select the product on the website and add to the shopping bag. By clicking the shopping bag icon, it will direct you to the payment page. For customers who want to pay by Payme/ FPS/ bank transfer, bulk purchase or oversea orders please contact our team at info@thecabinet.hk.

Shipping and contact details will be required to fill in on Paypal checkout pafe.

在網站選購好貨品然後加入購物車,按右上購物袋圖示即可以經Paypal結帳付款。若客人希望以Payme/轉數快/銀行轉賬付款,大量購買及海外客人請電郵至info@thecabinet.hk,聯絡我們購買。

送貨資料及聯絡方法將會在Paypal結賬頁時填寫。





Contact

Tel: (852) 3702-6720

info@thecabinet.hk

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